GÜÜR
A GÜÜR-listed penthouse, ready for guests

For hosts

Peace of mind,
built in.

Hosting should never feel like a gamble. GÜÜR backs every booking with supplementary liability insurance, secure held payments, and a clear, fair dispute process — built for Mongolia, staffed in Ulaanbaatar.

The three pillars

Why hosts trust GÜÜR.

Section 1

Protection Against Liability

We provide hosts with up to ₮500 million per occurrence (₮500 million aggregate) in supplementary General Liability Insurance. Backed by Amar Insurance, list your space with the confidence of knowing we have your back in qualifying situations.

Section 2

Fair dispute resolution

If a guest damages your space or owes overtime, GÜÜR gives you a clear, structured path to recover it from the guest — a 72-hour damages claim, evidence review, and a 4-tier escalation process with external mediation for complex cases.

Section 3

Hands-on support

A true partnership approach — our Ulaanbaatar Support and Disputes teams work with both parties to resolve issues fairly so you can focus on what matters.

Insurance partner

Backed by Amar Insurance.

We partnered with Amar Insurance — one of Mongolia's most established insurers — to provide supplementary liability protection on GÜÜR bookings. That means a real licensed carrier, real claim adjusters, and real local relationships if a third-party liability claim arises.

  • Up to ₮500 million general liability per occurrence (₮500 million aggregate)
  • Single-form liability claims handled by GÜÜR on your behalf
  • A separate 72-hour damages claim + 4-tier dispute process for guest-caused damage to your own space
A GÜÜR ballroom set up for a corporate event

Common questions

The fine print, in plain language.

What is actually covered by the ₮500 million liability policy?
Bodily injury and third-party property damage claims that arise during a confirmed GÜÜR booking, subject to policy terms. Pre-existing damage, intentional acts, and excluded high-risk activities are not covered. This policy covers third-party claims — it does not cover guest-caused damage to your own space (see below).
Do I need to file paperwork with Amar Insurance myself?
No. GÜÜR handles all liability-claim intake on your behalf. You file a single report through your host dashboard or by calling +976 7000 0000, and our team coordinates with Amar.
What if a guest damages my own space?
That is handled through the dispute-resolution process, not the liability policy. Report it within 72 hours of the event with photos and receipts, and GÜÜR raises the charge against the guest. If the guest disputes it, our Support and Disputes teams review the evidence and can enforce collection, with external mediation for complex cases. GÜÜR is a marketplace, not an insurer — you should also carry your own property insurance.
Does the Amar policy replace my own insurance?
No. The Amar liability policy is supplementary — it sits on top of whatever coverage you already have, and each host is responsible for maintaining appropriate insurance from an FRC-licensed Mongolian insurer (GSA §3.3). GÜÜR does not provide a property damage guarantee for your own space.

List your space, with backup.

Every booking on GÜÜR is backed by supplementary insurance, secure payments, a fair dispute process, and a real team in Ulaanbaatar. Open your space with confidence.

List your spaceRead the dispute policy